Transform Your Dental Practice Management
Expert consulting for dental practices to streamline operations, boost financial health, and build thriving workplace cultures.
About Me
Hi, I'm Cee
A dedicated dental practice management expert with over 10 years of hands-on experience transforming dental and medical clinics into high-performing, patient-focused businesses.
I began my career as a Practice manager and nurse, working my way up through nearly every role in the practice. Today, I lead teams, mentor dental professionals, and help practice owners streamline operations, boost financial health, and build thriving workplace cultures.
Now, I bring that same practical knowledge and passion for efficiency into consulting and digital solutions designed to help other practice owners succeed. Whether you're just starting your clinic or looking to improve your current systems, I'm here to support your journey with clarity, care, and proven strategies.
Let's build a practice you're proud of — one that runs smoothly, serves patients exceptionally, and grows sustainably.
Partner by Sentrika Accountants & Business Advisory
Visit SentrikaMy Services
Practice Management Consulting
Streamline your day-to-day operations with tailored support in:
- Staff management & HR systems
- Patient journey & workflow optimisation
- Compliance, policies, and documentation
- Performance tracking and reporting
Financial Health & KPI Reviews
Understand your numbers and grow with confidence:
- Monthly or quarterly financial reviews
- Custom KPI dashboards (collections, payroll %, production)
- Expense audits and profitability improvement strategies
- Dental practice bookkeeping
Virtual Practice Manager (VPM) Support
For clinics without full-time leadership:
- Remote operations oversight
- Staff performance coaching
- Admin and system organisation
- Weekly or monthly check-ins
Clinic Start-Up & Setup Support
Launching your practice? Get it right from day one:
- Business planning & budgeting
- Recruitment and onboarding templates
- Policy manuals and practice systems
- Supplier and software recommendations
Staff Training & Development
Empower your team with practical, engaging training:
- Front desk excellence
- Communication & conflict resolution
- Efficient scheduling & patient follow-up
- Leadership training for junior managers
Custom Solutions
Need something unique? Let's tailor a plan:
- Short-term projects
- On-site or remote support
- Workflow redesign
- Team restructure and performance alignment
Products
Dental Practice Consultancy
Model: B2B service
Offer tailored consultancy services for dental clinics to improve operational efficiency, HR systems, compliance, and financial performance.
Revenue Streams:
- Retainer fees
- One-off audits and reports
- Staff training packages
Dental Practice Virtual COO
Model: Subscription-based service
Act as a part-time, remote Chief Operating Officer for smaller practices lacking high-level management. You oversee HR, admin systems, patient flow, and financial KPIs.
Revenue Streams:
- Monthly subscription fees
- Add-on services (e.g., financial reporting, staff hiring, system implementation)
Practice Finance & Analytics Platform
Model: SaaS (Software as a Service)
Build or license a digital dashboard that provides dental practice owners with live data on revenue, expenses, productivity, staff efficiency, and patient metrics.
Revenue Streams:
- Monthly/annual software subscriptions
- Tiered pricing for features (e.g., financial forecasting, payroll integration)
- Optional consulting packages
Dental Start-Up Accelerator
Model: Partnership + Equity
Help dentists start their own practices by guiding them through business plans, financing, setup, staffing, and compliance. In return, take a small equity or charge a fixed setup fee.
Revenue Streams:
- Equity in new practices
- Setup and advisory fees
- Ongoing management contracts
Practice Turnaround Specialist
Model: Performance-based consulting
Specialize in turning around underperforming clinics—optimizing operations, renegotiating supplier contracts, reducing overhead, and improving cash flow.
Revenue Streams:
- Project-based fees
- Performance bonuses tied to revenue growth or cost savings
Hybrid Product: Dental Practice Management & Financial Performance Hub
A digital + personal service platform for dental practice owners to improve operations, team performance, and profitability.
Virtual Practice Manager (Hands-on + Remote)
- Monthly or weekly meetings with practice owners/managers
- Staff performance reviews, hiring support
- HR systems, compliance updates
- Day-to-day operations improvement
Financial Health & KPI Dashboard (Digital Tool)
- Custom-designed spreadsheet dashboard or app that tracks:
- Daily revenue & expenses
- Provider production/collection
- Patient retention & cancellations
- Payroll percentage vs revenue
- Includes benchmarking reports vs industry standards
One-Time Deep Dive Consulting
- Full clinic audit: systems, staffing, fees, recall rates, case acceptance
- Action plan with prioritised changes
- Optional implementation support
Mini-Courses for Owners & Managers
- Video modules or webinars:
- How to read your P&L
- HR compliance basics
- Increasing treatment acceptance
- Running effective team meetings
Accessing Superannuation for Dental Services
Understand when and how you can access your super for essential dental treatment. This quick guide covers key criteria, required documents, and application steps via the ATO.